How we collect, use, and protect your personal information
Last updated: January 2026
trenvakoli.top Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website trenvakoli.top or use our e-commerce analytics services.
As the data controller, we are responsible for ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018. Our registered office is located at 66 Green Lane, Manchester, M3I 7SX, United Kingdom (Company Registration Number: 79462531).
We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, data collected automatically through your use of our website, and information we receive from third parties when you use our analytics platform.
When you visit our website or contact us, we may collect personal information such as your name, email address, phone number, company name, and any messages or enquiries you send to us. If you use our analytics services, we also collect business data related to your e-commerce operations, including customer behaviour data, transaction information, and website usage statistics.
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data collection helps us understand how our website is used and allows us to improve our services.
We use your personal data for several legitimate business purposes. How we use your information depends on the services you use and your relationship with us. We process your data to provide our e-commerce analytics services, respond to your enquiries, send you information about our services, and improve our website and platform.
Specifically, we use the information we collect to operate and maintain our analytics platform, provide customer support, process payments, send administrative information, respond to your comments and questions, and send you marketing communications if you have consented to receive them. We also use your data to prevent fraud, comply with legal obligations, and protect our rights and interests.
For our e-commerce analytics services, we analyse the data to generate insights about customer behaviour, sales performance, and website optimisation opportunities. This analysis helps our clients improve their e-commerce operations and customer experience.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our website uses both first-party and third-party cookies to enhance your browsing experience, analyse website traffic, and personalise content. Essential cookies are necessary for the website to function properly, whilst analytics cookies help us understand how visitors interact with our site. Marketing cookies are used to deliver relevant advertisements and track the effectiveness of our advertising campaigns.
For detailed information about the specific cookies we use, their purposes, and retention periods, please refer to our Cookie Policy.
Under GDPR and UK data protection law, you have several rights regarding your personal data. You have the right to access your personal information, request corrections to inaccurate data, request deletion of your data in certain circumstances, object to processing, request data portability, and withdraw consent where processing is based on consent.
You can exercise these rights by contacting us using the details provided below. We will respond to your request within one month, though this may be extended in complex cases. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.
If you wish to unsubscribe from our marketing communications, you can do so by clicking the unsubscribe link in any marketing email or by contacting us directly.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for which it was collected.
Contact enquiry data is typically retained for three years after the last contact, unless you become a client, in which case we retain the data for the duration of our business relationship plus seven years for legal and tax purposes. Website analytics data is retained for 26 months, whilst marketing consent records are kept for three years after consent is withdrawn.
When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection.
Whilst we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.
Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.
We may use third-party service providers to help us operate our website and deliver our services. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated to protect your information in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected] or call us at +44 1611126728. You can also write to us at our registered address: trenvakoli.top Ltd, 66 Green Lane, Manchester, M3I 7SX, United Kingdom.
For data protection enquiries specifically, you can contact our privacy team at [email protected]. We are committed to resolving any privacy concerns promptly and transparently.